At Kid Looms, a part of Chandra Textiles, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website or make a purchase from our store.

1. Information We Collect

We may collect the following types of information when you interact with our website or make a purchase:

• Personal Identification Information: This may include your name, email address, phone number, billing and shipping address, and payment information (such as credit card details).
• Non-Personal Information: We may collect information such as your browser type, IP address, operating system, and browsing behavior on our website (such as pages visited and actions taken).
• Cookies: Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences, track your browsing activities, and personalize content.

2. How We Use Your Information

The information we collect may be used for the following purposes:

• Order Processing: To process your orders and deliver products to the correct address.
• Customer Support: To respond to inquiries, provide assistance, and address any issues related to your orders or products.
• Marketing & Promotions: With your consent, we may use your contact information to send you promotional materials, special offers, and updates about Kid Looms products.
• Website Improvement: To analyze usage patterns, improve the functionality and performance of our website, and enhance your shopping experience.

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information. This includes:

• Encryption: All sensitive data, such as payment information, is encrypted during transmission using Secure Socket Layer (SSL) technology.
• Access Control: Only authorized personnel within Kid Looms have access to your personal data, and we ensure that your information is stored securely.

Despite our best efforts to protect your personal data, please note that no method of electronic storage or transmission over the internet is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist in the operation of our website, processing payments, and delivering products to you. These third-party partners are required to use your information only for the purposes we specify and are bound by confidentiality agreements.

Additionally, we may disclose your personal information if required by law or in response to valid legal requests from governmental authorities.

5. Your Rights

You have the following rights regarding your personal data:

• Access: You can request access to the personal information we hold about you.
• Correction: If you believe your information is inaccurate, you can request corrections.
• Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain it.
• Opt-Out of Marketing: You can unsubscribe from our promotional emails at any time by clicking the "unsubscribe" link in the email or by contacting us directly.

To exercise these rights, please contact us using the details provided below.

6. Children’s Privacy

Kid Looms is committed to protecting the privacy of children. Our products are designed for children, but we do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

7. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective as of the date posted. We encourage you to periodically review this policy to stay informed about how we protect your information.

Email:info@chandratextiles.com
Phone:+91 8547797979 / +91 9645452126 /  0497 2858015
Address:Chandra Textiles Eachur Post,Kannur,Kerala-670591